Shipping Options and Charges
Unless otherwise requested, your order will be shipped via UPS Ground or United States Postal Service (USPS) in the US and via Expedited Mail in Canada. Shipments to PO boxes (in the US), APO/FPO addresses, and US possessions are shipped via USPS.
Orders ship from either the Grand Rapids, Michigan, warehouse or the Burlington, Ontario, warehouse within one business day from receipt of your order. All orders will take 2-10 business days depending on where you live. Delivery time for backordered items will vary according to when the item becomes available.
Shipping to Alaska, Hawaii, and Puerto Rico may require an additional 2 to 4 days for delivery.
Orders may also be picked up at either the Grand Rapids, Michigan, or Burlington, Ontario, office.
Pick up in Grand Rapids, MI
Not available
Pick up in Burlington, ON
Staff will contact you to set up a pick up time
Standard Shipping / Handling Charges (US & Canada)
No charge for zero-dollar orders
Minimum shipping charge: $6.00
| If your order totals: | Your shipping charge is: |
| Less than $15.00 | $6.00 |
| $15.01 - $25.00 | $7.00 |
| $25.01 - $50.00 | $9.00 |
| $50.01 - $100.00 | $12.00 |
| $100.01 - $150.00 | $15.00 |
| $150.01 - $200.00 | $20.00 |
| $200.01 - $250.00 | $25.00 |
| Over $250.00 | 10% of the order total (maximum charge is $150.00) |
Expedited Shipping Options
For an additional charge, expedited shipping options are available. Please note that Faith Alive must receive your order by 10:00 am Eastern Time for same-day shipping.
International Shipments
Faith Alive ships international orders via Express Mail International, Priority Mail International, and standard international mail.
Express Mail International: 5 business days
Priority Mail International: 6-10 business days
Standard international mail: up to 3 months
Customs
You may be subject to import duties and taxes that are levied once a shipment reaches your country. You must assume additional charges for customs clearance, as Faith Alive has no control over such charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.